{"id":2924,"date":"2025-07-09T12:27:45","date_gmt":"2025-07-09T10:27:45","guid":{"rendered":"https:\/\/corporate.napoleonsportsandcasino.be\/?p=2924"},"modified":"2025-07-09T12:28:07","modified_gmt":"2025-07-09T10:28:07","slug":"the-surprising-work-culture-at-napoleon-games","status":"publish","type":"post","link":"https:\/\/corporate.napoleonsportsandcasino.be\/en\/news\/uncategorized\/the-surprising-work-culture-at-napoleon-games\/","title":{"rendered":"The Surprising Work Culture at Napoleon Games"},"content":{"rendered":"<p data-start=\"102\" data-end=\"608\"><strong>Napoleon Games is one of those organizations you\u2019ve heard of by name, but have no idea what\u2019s really going on behind the scenes. You probably wouldn\u2019t immediately associate it with international recruitment of niche talent, unlimited leave, or a strong People strategy. Until you take a real look inside Napoleon Sports &amp; Casino. \u201cSome people think we\u2019re gaming in dark basements,\u201d laughs Sara De Coster, Head of HR Belgium. \u201cBut we\u2019re more like a tech company \u00e0 la Coolblue than the clich\u00e9 people expect.\u201d<\/strong><\/p>\n<h3 data-start=\"610\" data-end=\"636\">Values That Truly Live<\/h3>\n<p data-start=\"638\" data-end=\"1259\">At Napoleon Sports &amp; Casino, you won\u2019t find corporate values printed on posters. Here, they truly come to life \u2014 literally. The hallways and desks are filled with dice, large and small, each printed with one of the five core values: <em data-start=\"871\" data-end=\"969\">Champion our Customer, Lift Each Other Up, Take Ownership, Impact the Game, and Do What\u2019s Right.<\/em> \u201cWe noticed that no one really remembered the English values, so we started linking them to symbols and actions,\u201d says Sara. During town halls, colleagues who embody the values are celebrated. \u201cOur leadership team even writes personal thank-you notes \u2014 and that really makes a difference.\u201d<\/p>\n<p data-start=\"1261\" data-end=\"1778\">On the fourth floor of headquarters, you might think you\u2019ve stepped into a sports club. \u201cWe completely rebranded that floor with a sports theme. Think: punching bag, dart boards, ping pong tables \u2014 we even have Remco Evenepoel\u2019s bike mounted on the wall,\u201d Sara proudly shares. \u201cIt\u2019s amazing how many colleagues love being there. Some even arrive early just to secure a spot.\u201d The love for sport isn\u2019t just in the d\u00e9cor \u2014 it\u2019s also in the mindset. \u201cThere\u2019s healthy competition and strong friendships among colleagues.\u201d<\/p>\n<h3 data-start=\"1780\" data-end=\"1798\">Flex vs. Fixed<\/h3>\n<p data-start=\"1800\" data-end=\"2207\">Sara is clear: \u201cWe\u2019re an output-driven company. Want to go to the hairdresser in the morning? Go ahead \u2014 as long as your deadlines are met.\u201d That freedom is deeply rooted in the company culture, especially at headquarters. \u201cWe ask people to come in two to three days a week; the rest is hybrid. And yes, if your child needs to be picked up at 3 PM, feel free to catch up in the evening. Nobody bats an eye.\u201d<\/p>\n<p data-start=\"2209\" data-end=\"2437\">Another standout: their unlimited leave program (OPAL). Say what? \u201cI had my doubts at first too. But it works surprisingly well. It\u2019s especially reassuring for ex-freelancers or young starters who don\u2019t have many vacation days.\u201d<\/p>\n<p data-start=\"2439\" data-end=\"2781\">Employees can take additional leave on top of the 20 statutory days and 10 extra days everyone receives \u2014 with clear expectations. Those who take up to three extra weeks can arrange that directly with their manager. For more than three weeks, there\u2019s a conversation with HR. \u201cNot to push back,\u201d says Sara, \u201cbut to ensure business continuity.\u201d<\/p>\n<p data-start=\"2783\" data-end=\"3023\">So, the OPAL program isn\u2019t \u2018free holidays for all,\u2019 but rather a mature and flexible system based on trust and accountability. And it works: around 15% of employees use it, usually for an extra week or a few days \u2014 rarely for long absences.<\/p>\n<h3 data-start=\"3025\" data-end=\"3056\">A Rapidly Evolving Industry<\/h3>\n<p data-start=\"3058\" data-end=\"3470\">The world of gaming and sports betting is constantly evolving. New technologies, changing regulations, and a more critical public mean that Napoleon Sports &amp; Casino must continuously adapt and think ahead. \u201cWe operate in a sector where speed and innovation are crucial,\u201d says Sara. \u201cYou need to be agile and open to change. It\u2019s not for everyone, but those who thrive on that energy are in the right place here.\u201d<\/p>\n<p data-start=\"3472\" data-end=\"3865\">That speed and drive are also reflected in the culture. Employees are ambitious, entrepreneurial, and work hard \u2014 but with enjoyment. The \u2018work hard, play hard\u2019 mentality may no longer be the official slogan, but the company DNA still breathes sport and competition. \u201cWe don\u2019t expect everyone to move abroad or become a manager,\u201d says Sara, \u201cbut if you want to grow, the opportunity is there.\u201d<\/p>\n<p data-start=\"3867\" data-end=\"4234\">The <strong data-start=\"3871\" data-end=\"3886\">Supercharge<\/strong> program makes that promise tangible. It\u2019s more than a bonus system \u2014 it\u2019s part of the performance process and a broader culture of recognition, ambition, and growth. Employees are held accountable for their goals and valued for their impact, dedication, and potential. And it pays off: top performers can earn up to 2.5 times their standard bonus.<\/p>\n<p data-start=\"4236\" data-end=\"4323\">The program operates on five performance levels, based on clear OKRs and 360\u00b0 feedback:<\/p>\n<ul data-start=\"4325\" data-end=\"4701\">\n<li data-start=\"4325\" data-end=\"4405\">\n<p data-start=\"4327\" data-end=\"4405\"><strong data-start=\"4327\" data-end=\"4345\">Make a Change:<\/strong> Goals not met? No bonus, but clear feedback to recalibrate.<\/p>\n<\/li>\n<li data-start=\"4406\" data-end=\"4490\">\n<p data-start=\"4408\" data-end=\"4490\"><strong data-start=\"4408\" data-end=\"4420\">Refocus:<\/strong> Partial bonus and additional guidance to help realize your potential.<\/p>\n<\/li>\n<li data-start=\"4491\" data-end=\"4548\">\n<p data-start=\"4493\" data-end=\"4548\"><strong data-start=\"4493\" data-end=\"4507\">Sustainer:<\/strong> Meet your goals? Receive the full bonus.<\/p>\n<\/li>\n<li data-start=\"4549\" data-end=\"4624\">\n<p data-start=\"4551\" data-end=\"4624\"><strong data-start=\"4551\" data-end=\"4567\">Changemaker:<\/strong> Exceed expectations? Earn a higher bonus in recognition.<\/p>\n<\/li>\n<li data-start=\"4625\" data-end=\"4701\">\n<p data-start=\"4627\" data-end=\"4701\"><strong data-start=\"4627\" data-end=\"4641\">Superstar:<\/strong> Deliver exceptional results? The highest bonus tier awaits.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4703\" data-end=\"4857\">Evaluations take place twice a year, with structured feedback moments. \u201cWe want people to always know where they stand \u2014 not just at year-end,\u201d says Sara.<\/p>\n<p data-start=\"4859\" data-end=\"5090\">At Napoleon, it\u2019s simple: doing what you love is totally fine \u2014 and good performance is rewarded. But if you want more, you can truly move forward. That balance between freedom, responsibility, and ambition is key to their culture.<\/p>\n<h3 data-start=\"5092\" data-end=\"5117\">Diversity as the Norm<\/h3>\n<p data-start=\"5119\" data-end=\"5561\">Napoleon employs people from all over the world, especially in specialized roles like in their gaming halls (e.g. croupiers). The workplace is multicultural, and that\u2019s naturally embedded. Language isn\u2019t a barrier: \u201cWe don\u2019t make a fuss about it,\u201d says Sara. \u201cWe communicate in three languages by default.\u201d Sure, that takes some getting used to \u2014 but the onboarding process smooths it out. \u201cManagers are super approachable here. Everyone is.\u201d<\/p>\n<h3 data-start=\"5563\" data-end=\"5601\">Responsible Gaming as a Red Thread<\/h3>\n<p data-start=\"5603\" data-end=\"5998\">In a sector often under scrutiny, Napoleon makes a clear choice for responsible gaming. \u201cWe take responsible gaming very seriously. We have a dedicated full-time team, we organize an annual awareness week, and we offer lunch &amp; learns and training for all employees. We want everyone here to understand what responsible gaming means \u2014 and how we contribute to it. It\u2019s not PR; it\u2019s a core value.\u201d<\/p>\n<p data-start=\"6000\" data-end=\"6545\">And still\u2026 working for a gaming company? Not everyone is immediately convinced. \u201cPeople sometimes worry about the image. Family or friends saying: \u2018Is that really good for your career?\u2019\u201d Sara understands, but adds nuance: \u201cWe\u2019re a highly regulated industry, licensed and overseen by the Gaming Commission. We take our responsibility seriously \u2014 both toward players and staff.\u201d It shows in their \u2018Bring a Friend\u2019 initiative. \u201cIt really works, especially in our gaming halls. Some families even work here together \u2014 mom, dad, and son or daughter.\u201d<\/p>\n<p data-start=\"6547\" data-end=\"6701\">Behind the flashy world of Napoleon Sports &amp; Casino lies a warm and surprising work culture. Or as Sara puts it:<br data-start=\"6659\" data-end=\"6662\" \/><strong data-start=\"6662\" data-end=\"6701\">\u201cYou have to see it to believe it.\u201d<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Napoleon Games is one of those organizations you\u2019ve heard of by name, but have no idea what\u2019s really&#8230;<\/p>\n","protected":false},"author":21,"featured_media":2916,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[64,39],"tags":[],"class_list":["post-2924","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-pressroom-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Surprising Work Culture at Napoleon Games - Napoleon Corporate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/corporate.napoleonsportsandcasino.be\/en\/news\/uncategorized\/the-surprising-work-culture-at-napoleon-games\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Surprising Work Culture at Napoleon Games - 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